B.Sc. Computer Science

Minor in Statistics

University of Manitoba

2014 - 2018

Full Stack Developer & Senior Data Engineer

RK Publishing

Jun 2021 – Present

• ▹Custom CRM Engineering: Architected a scalable Python CRM, implementing Redis caching to slash query latency by 20% and drive a 35% increase in sales team operational throughput.
• ▹Data Migration & Architecture: Containerized Apache Spark (PySpark) ETL pipelines using Docker and orchestrated CI/CD workflows via GitHub Actions and Airflow to migrate TB-scale datasets into AWS Redshift, ensuring GDPR compliance and 98% data integrity.
• ▹Strategic Technical Leadership: Directed technical strategy for system enhancements, serving as the subject matter expert on software architecture; drove a 40% improvement in user adoption and a 25% reduction in reported bugs through proactive root-cause analysis.
• ▹Performance Optimization: Established a robust CI/CD pipeline using GitHub Actions to trigger automated PyTest and Jest suites, replacing manual QA and reducing production issues by 30% while adhering to GDPR data privacy standards.
• ▹Client Solutions: Partnered with key accounts to resolve complex technical challenges, resulting in a 15% increase in client satisfaction scores.

Lead Real-time Data Analyst

24-7 Intouch

Jan 2019 – Apr 2021

• ▹Analytics Operations: Directed real-time data analytics operations, leveraging Power BI and SQL to optimize resource allocation, driving a 20% surge in team productivity and 5% reduction in operational downtime.
• ▹Process Automation: Engineered automated ETL ingestion workflows to deprecate manual reporting, increasing data accuracy by 25% and ensuring 99.9% uptime for C-suite executive dashboards.
• ▹Predictive Modeling: Optimized workforce planning by strategically analyzing historical data trends, resulting in a 30% increase in Service Level Objective (SLO) attainment.
• ▹Team Leadership: Led technical training and onboarding initiatives, reducing time-to-productivity for new analysts by 40%.